Shipping policy

Shipping Policy

Last Updated: September 2026

Mahalo for shopping with All Aloha Brand! We appreciate your support and are committed to making your shopping experience as smooth as possible.

Order Fulfillment

All Aloha Brand partners with third-party fulfillment providers, including Printify and Trendsi, to produce, package, and ship our products directly to you.

Because our products may be fulfilled by different providers or facilities, items within the same order may be shipped separately and may arrive at different times.

Processing & Shipping Times

Processing and delivery times vary depending on the product, fulfillment location, shipping destination, and shipping method selected.

Please note that processing time and shipping/transit time are separate. Some All Aloha Brand merchandise is made or printed specifically after an order is placed and requires production time before shipment.

Estimated delivery times shown at checkout are estimates and are not guaranteed. Delays may occasionally occur due to carrier issues, weather, holidays, high order volume, production delays, or other circumstances outside of our control.

Shipping Rates

Shipping costs are calculated based on the products ordered, fulfillment provider, destination, package weight, and available shipping method.

Your applicable shipping charges will be displayed at checkout before your purchase is completed.

Multiple Packages

If your order contains multiple products, you may receive more than one package.

For example, an All Aloha Brand item fulfilled by Printify and an apparel item fulfilled by Trendsi may ship separately. You may also receive separate tracking information for each shipment.

You will not be charged additional shipping after checkout simply because your order is shipped in multiple packages.

Tracking Your Order

Once your order has shipped, tracking information will be provided when available.

Please allow time for the carrier’s tracking system to update after receiving your tracking number.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. Once an order has entered production or has been shipped, we cannot guarantee that the shipping address can be changed or that the order can be redirected.

Additional costs resulting from an incorrect or incomplete address may be the customer’s responsibility.

Lost, Delayed, or Damaged Packages

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside of All Aloha Brand’s direct control.

If your tracking information shows that your package is significantly delayed, lost, or delivered but you have not received it, please contact us as soon as possible so we can review the situation with the applicable fulfillment provider or shipping carrier.

If an item arrives damaged, defective, or incorrect, please contact us promptly and include your order number and clear photos of the item and packaging when applicable.

International Shipping

International shipping availability depends on the product, fulfillment provider, and destination.

International customers may be responsible for customs duties, import taxes, VAT, or other fees charged by their country. These fees are not included in the product or shipping price unless specifically stated at checkout.

Returns & Refunds

Shipping policies are separate from our Return & Refund Policy. Return eligibility may vary depending on the product and fulfillment provider.

Please review our Return & Refund Policy before placing your order.

Questions About Your Order

If you have questions regarding shipping or an existing order, please contact All Aloha Brand and include your order number so we can assist you.

Mahalo for supporting All Aloha Brand!

Spread Aloha. Wear Aloha. Live Aloha. 🤙🌺